We lost our boiler during the ice storm and decided to use Reliable to replace our boiler and repair our boiler pipes that had split. I am very pleased with the service that we received and the professionalism that Reliable provided with their services. Our new boiler works great and is very quiet. We would highly recommend the two individuals who installed our system. I was very pleased with the service and felt very comfortable leaving my house while they were there. They installed the new system in a matter of hours, not days, and showed us how to operate the new boiler and advised us to call if we had any issues or concerns.
Performance Plastics & Chemicals
On Assignment to Dow Chemical
Company Kelly Services
Dear Lee, [Reliable Plumbing and Heating]
I am writing today to let you know what an outstanding job your team is doing. In a day and age where mediocrity is common, you have made it clear that it is not acceptable at your business. I had an odor in my new car showroom and immediately turned off the air conditioner and called you company.
I was greeted with a pleasant receptionist who dispatched someone within 20 minutes. Your serviceman was very helpful in explaining what happened and what it would take to correct the problem…without making me feel ignorant. He returned with the part and we were up and running in less than 2 hours. Wow, that is customer service! I applaud you and your staff for exceeding my expectations! Keep up the Great work.
Kevin I. Parker